Track your order

When your order ships, we email you a tracking number. Tracking can take a day or two to show updates after the parcel leaves the warehouse.

How to track your order

1. Shipping email: open the shipping confirmation email from Fairsprout and tap or click the tracking link.
2. Order status page: your order confirmation email has a "View your order" link. It opens your order status page, which shows the tracking details after your order ships.
3. Your account: sign in with the email you used at checkout to see your orders and their status.

When will my order ship?

Ships in 1–3 business days · Delivery usually 3–7 business days.

Personalized and other made-to-order items are printed just for you. They ship from the US in 3–8 business days after you order. After that, delivery usually takes 2–5 business days. If we need a new photo or a fix from you, the time starts when we receive it.

If your order has more than one item, the items may arrive in separate parcels on different days.

Need help?

If your tracking has not updated for a long time, or your parcel has not arrived after 10 business days, please email us with your order number. We will check with the carrier and help you.

Can't find our emails? Check your spam or junk folder, or write to support@fairsprout.com with your order number. We usually reply within 1–2 business days (Monday to Friday).

More answers: FAQ · Shipping policy · Refund policy